Refund policy

Returns

To ensure consistent quality, we are currently not accepting returns.

Damages and Refunds
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If the product arrives damaged, we may offer a replacement or full or partial refund at our discretion. Please contact us at studioxpaisley@gmail.com within 14 days of delivery. Include the order number, damage description, and a picture of the damage. 

We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 10 business days have passed since we’ve approved your replacement or refund, please contact us at studioxpaisley.com.